Salon and Spa Pricing System
Fran Coy's Salon has a multi-level pricing system that grants employees the opportunity to advance based on education, talent, and client demand. We offer a wide range of prices so our guests have the option to choose the price point most comfortable for them and their budget.
Regardless of the level of service provider you select, you will always be assured of high quality work in a professional atmosphere. Service providers are promoted based on a set of objective criteria that is reviewed on a monthly basis. Service providers must maintain performance for multiple consecutive months to be considered for a promotion. Our guests are encouraged to congratulate promoted service providers, as these successes demonstrate their commitment to both the mastery of their craft and their commitment to the highest levels of customer service.
Pricing Policy
Prices are subject to change without notice. In certain instances, our fee schedule may change before our website does. Please confirm prices with our front desk when scheduling your appointment.
Cancellation Policy
We request, as a courtesy, that when cancelling an appointment you call at least 24 hours in advance. If we're already closed for the day you can leave a message on the answering machine or voice mail.
With gift packages or large groups, a cancellation charge of up to 50% of scheduled services may be assessed with less than 48 hours cancellation notice. We regret that we cannot be responsible for unpredictable circumstances that may arise.
Return Policy
At Fran Coy's, your satisfaction is guaranteed! We are happy to accept a return or exchange on undamaged products, in its original packaging, with the exception of wigs or hair replacements (Prohibited by State Law), makeup, Eminence products, and CD's. If you are dissatisfied with any product, simply return the product in its original packaging within 30 days.